Lost In Translation Chapter 11 ... entitled "He needs a lot more than juice."

FIL: Eh ... I no understand ... my-a phone no ring. I need a juice?

Me: Juice?

FIL: I need a juice? My phone?

Me: You want some juice? We have orange juice in the fridge. (I have NO IDEA what this has to do with his phone...)

FIL: No! No! My a-phone no ring. It stay quit. (frustration builds ... volume rises)
IT STAY QUIT!!  (btw, he means "quiet") I need a juice? I NEED A JUICE!?!?

Me: (lightbulb moment) OH ... you need to ADJUST the phone??? 

FIL: Yea, yea I need a juice my-a phone. It no ring. Stay quit.

(Moments later, after I've adjusted the ringer volume ...)

FIL: Eh ... I no understand. My-a phone ring, what I do? I open and say Hello?  Or I push-a "send"?

Me: You open it, say hello, then press send. To send your voice. 

FIL: I push-a send? 

Me: Yea, just keep pushing send ... keep pushing send ...